Please find below Local Services

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Contacts for Carers in Redcar & Cleveland:

Benefits Helplines:


Benefits Enquiry Line - 0800 88 22 00
Disability Living Allowance - 08457 123456
Carers Allowance - 01253 856123 (they will then put you through
to the section that will deal with your query. They ask for the first letter
of your surname - a section for each letter in the alphabet)

Local Welfare Rights & Advice:

  • Redcar & Cleveland Citizen's Advice Bureau:
    CAB can help with benefits, debt counselling, financial and legal matters.
    General Advice line - 01642 488483 or 01642 469880 (minicom),
    Mon & Thurs, 10-1 and Weds & Fri, 9.30-12.3
  • Redcar & Cleveland  Welfare Rights:
    Advice Line Mon-Fri,10am-12noon - 01642 771166
  • Money Advice: - 01642 444284, R&CBC Consumer & Money Advice,
    Redcar & Cleveland House, Kirkleatham Street - Appointment needed
  • Pension Local Service (DWP) - 01642 413839 for appointment

Local Services, Support & Information:

Redcar & Cleveland Social Services: Access Point for first contact

Seafield House, Kirkleatham Street, Redcar - 01642 771500

Coast & Country Housing
Terry Collins House - 01642 771300

Age Concern:
190 Borough Road, Middlesbrough - 01642 805500

Alzheimer's Society (Teesside Branch):
55 Albert Road, Middlesbrough, TS1 1NG - 01642 655688
for people with dementia, their carers and families

Carers Together in Redcar & Cleveland:
23a Queen Street, Redcar, TS10 1AB Contact: Sue Reeves, Manager - 01642 488977

Homecall: Contact: Anne Collins, Manager, 01642 771430 

Housing Needs:  01287 612445

Mencap North East Parents Service: Regional contact to raise issues and concerns when a family member has a learning disability. 0191 487 0444

Mental Health Matters Helpline, Redcar: 0800 052 0658 
overnight 6pm to 6am

Samaritans:  24 hours a day, 7 days a week - 
08457 90 90 90 (lo-call ) or Textphone 08457 90 91 92.

Shopmobility, Redcar: 2 Pybus Place, The Esplanade, Redcar 01642 498894

Stroke Family Support Team: 01287 284212 or 284213

Local Planning Contacts
(Groups that plan and develop services together):

Redcar & Cleveland Carers Inclusion Group:
Sue Reeves, Chair - 01642 488977

Redcar & Cleveland Community Care Forum:
Contact: Gordon McInnes, Community Care Forum Worker - 01642 289166

Redcar & Cleveland Community Network:
Contact: Community Network Team, RCVDA - 01642 440571

Parent Carers Reference Group
Jenny Dalby - 01642 284141

Parents of Children with a Disability Group: 
Contact: Chris Daniel, Grosmont Resource Centre - 01642 495917


2 Carers 4 Carers:
We are a group of carers of people with mental health problems in Redcar & Cleveland. The aim of the group is to meet formally to discuss and plan services for carers.
Contact: Ian Hutchinson, Carers Worker 01287 284141

For further information contact Sue on 01642 488977 or Jean on 01642 296054.

Useful National Contacts and Web-sites:

Carers UK
20-25 Glasshouse Yard, London, EC1A 4JT
Carers Line 0808 808 7777 - Mon-Fri, 10-12 & 2-4 www.carersuk.org

Contact a Family 020 7383 3555 www.cafamily.org.uk

National Helpline (Carers of People with Dementia)
0845 300 0336 - Mon-Fri, 8.30-6.30 www.alzheimers.org.uk

NHS Direct
0845 46 47 - a telephone service staffed by nurses giving confidential
healthcare advice and information 24 hours a day - includes NHS Health
Information Service. www.nhsdirect.nhs.uk

www.carers.gov.uk - Government Information for Carers
www.carers.org - The Princess Royal Trust for Carers
www.dwp.gov.uk - Welfare Benefits information
www.bbc.co.uk/health/mental/help_carers.shtml - mental health and caring

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