Please find below Local Services![]()

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| Organisation | Independent Complaints Advocacy Service |
|---|---|
| top | |
| Street Name | Evans Incubation Centre, Durham Way South, Newton Aycliffe, DL5 6XP |
| Phone | 0300 4568348 |
| Fax | 01325 328869 |
| aycliffeicas@carersfederation.co.uk | |
| Answer Phone | Yes |
| Help Line | 0808 8023000 |
| Aims | ICAS provides practical advocacy support and information to people who want to make an NHS complaint. |
| For Whom | Anyone in the North East who wants to make an NHS complaint. |
| Services | We can help you compile all the issues you want to raise in your complaint. We can help you write letters to the right people, prepare you for meetings and go to these with you, answer questions to help you make decisions and put you in touch with other people or services that might be able to help you. |
| How to Contact | Our freephone helpline number, fax or email |
| Who to Contact | |
| Website | http://www.carersfederation.co.uk/icas/ |