Middlesbrough Department of Social Care

How to Contact the Social Care Team

Call at the Reception, Contact Centre, Middlesbrough House, or write to the Executive Director of Social Care, Middlesbrough Borough Council, 3rd Floor, Civic Centre, PO Box 234 Middlesbrough TS1 2XH

 Contact Details:

 Telephone:

 01642 726004 (Monday to Thursday 8.30am-5pm, Friday 8.30am-4.30pm except public holidays)

 08702 402994 (emergencies, out of office hours, at weekends.)

 Minicom:
  01642 726980 (office hours as above)
  01642 602346 (emergencies, out of office hours, at weekends)

  Please use announcer.

 Internet:  www.middlesbrough.gov.uk

Emergency Duty Team

Telephone: 08702 402 994  (minicom 01642 602346)

Contact in the event of an emergency, outside of office hours, at weekends and on public holidays.  We respond to situations involving child protectin, child care, mental health and other adult service matters.

 

The Community Mental Health Team can be contacted directly on 01642 230542.

Community Support Team

There needs to be a referral and a multi-disciplinary assessment. The team supports people to stay in the community by helping them to learn new skills. Examples are hygiene and personal care, shopping and cooking,budgeting and finance, transport skills and training. Support and information is given to help people take their medicine and to keep appointments.

Day Care Services

Lothian Road Day Resource,
90-92, Lothian Road,
Middlesbrough TS4 2QX

For further details see under Adult Services 01642 217399

Residential and Respite Services for Adults

11A Sunningdale Road, Saltersgill for rehabilitation and respite placements.

For further details see under Housing, Hostels & Furniture

Residential Services for the Elderly Mentally Ill

A person will receive a multi-disciplinary assessment to assess whether they need the care and support offered by a particular residential care home.

 

Redcar & Cleveland
Health and Social Well Being - Social Care services for Adults
Children's Services - Social Care Services for Children

 

Emergency Duty Team

Out of Hours Service - 5pm to 9am only -  08702 402994 (Minicom 01642 602346)

(evenings, weekends and Bank Holidays)

Access Team

All requests for services are made through the Access Team. 

01642 771500 9am-5pm Monday-Thursday, 10am-5pm Wednesday, 9am-4.30pm Friday

(at other times contact the Emergency Duty Team number above).

An Access Worker will make an initial assessment of your needs based on the information you give.  This could include advice and information on services for example; occupational therapy, meals at home, care at home, appliances to help with daily living, support for people with sensory support needs, respite care (support for carers), family support services, safeguarding children, early years and fostering and adoption services.  Sometimes the Access Worker will refer you to another service able to help you.   Simple enquiries can also be dealt with by letter or a telephone call.

 

Offices for Enquiries about Services:

Seafield House

Kirkleatham Street, Redcar
TS10 1SP 01642 771500
Office Hours: Monday-Thursday 8:30am-5pm, Friday 8:30am-4.30pm

(except Bank Holidays)
(Fax 01642 771560) Minicom users telephone Typetalk 18001 01642 771500

 

Community Mental Health Team

The Cottage, Guisborough Primary Care Hospital,
Northgate, Guisborough, TS14 6HZ
01287 284141

Integrated Health & Social Care Team

Providing services in the Redcar and surrounding area is based at Seafield House,

Kirkleatham Street, Redcar TS10 1SP

01642 771500

Porviding services in Guisborough and East Cleveland is based at
Chaloner Building, Guisborough Primary Care Hospital,

66 Northgate, Guisborough TS14 6HZ
01287 284000

In an emergency, out of hours at weekends and Bank Holiday contact the
Emergency Duty Team, Telephone 08702 402994, Minicom 01642 602346 Fax 01642 528727

Registered Care Homes - Tees-wide
(including residential care homes and nursing homes)
For a full list of registered Care Homes contact:
Commission for Social Care Inspection

Advance
St Mark's Court
Teesdale
Stockton-on-Tees TS17 6QX
01642 628960